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The ABCs Of Online Shopping - How To Buy
- 28 Jan 2015 10:34 am
- Rational Ear
Shopping on Zimall is quite simple and can be completed in less than five minutes. Our mission is to make it impossible for anyone to fail to buy on our website. There are two simple ways of buying on Zimall - via the website, or by simply sending your Name, Email Address, Phone Number, Delivery Address, preferred payment method and Product Name to sales[at]zimall[dot]co[dot]zw*.
Available payment methods are Ecocash, Telecash, Bank Transfer/Deposit and Cash on Delivery(Harare only). We deliver countrywide, same day in Harare** and overnight*** using FedEx or DHL outside Harare.
To order via the website,
- first you search for the product you want to buy,
- select it by clicking the "Buy Now" or "View Offers" button. This should take you to the product details page where you can then specify the quantity to order and any other options (like color, size etc) where necessary. When you have chosen your options and quantity, then
- click the "Add to Cart" button. This is similar to picking up items in a supermarket and adding them to your shopping basket/cart. So when you have added all the items you want to your shopping cart, you then go to the teller and begin the "Checkout" process. So on the website, just
- click on the "Shopping Cart" link and you should then see the "Checkout" button
- Click the "Checkout" button.
The checkout process will then ask you questions about where you want the product delivered, how and also how you want to pay. Complete those steps, and you have successfully placed your order. You will be asked for your name, email address and phone number so that we will be able to communicate with you during the order process.
* Copy the actual email address at the bottom of this page under the "Contact Us" section
** Same day delivery in Harare is for orders placed before 12pm, otherwise delivery is made next morning. Our standard delivery time is within 24 hours for Harare orders.
*** By overnight, it means if you place your order today, before 12pm, it will be sent to either DHL / FedEx on the same day for delivery. However, they deliver overnight and therefore you will receive your order the following morning. We do not guarantee that your order will be delivered the following morning as sometimes there may be delays due to unforseen reasons - bad weather, road, breakdowns etc. Sometimes it will be 2 days although its usually within 24 hours of ordering. Also note that this only applies to orders being delivered in Zimbabwe. For orders going outside Zimbabwe, give 4 - 7 working days.